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Creating New Offerings–or Revising Your Old? Grab Wine. Listen Up.

this entry has 14 Comments/ in How to Get More Clients + Rock Your Small Biz / by Ash

Don’t ever buy wine with me.

I’m warning you.

I’ll be the jerk all the way over in the corner in Aisle 7 trying to buy the obscure, unpronounceable wine that no one’s ever heard of–partly because it helps me with my All-American complex (you know, the one where you realize you’re not exotic at ALL), and partly because snooty wine labels with edges that have been HAND SINGED by some elderly Italian man in a faraway land are sort of sexy.

(Did anyone else just finally understand why they made the past tense of “sing” into “sang” and not “singed?” Can you imagine if we all ran around confusing the meaning of “to utter a series of sounds” with “to light shit on fire?” All hell would break LOOSE.)

Of course, I blame my fascination with delicious wines on Will. He’s Seth Godin’s former protégé and he was also my partner in crime while in Buenos Aires just a couple months ago. (No true crimes were committed. Not even crimes of passion–yet another two points deducted from the exotic meter. Then again, I’m also not in jail…so I guess I can take those points back and file that one under “Better that way.”)

We soon found ourselves dining in one of Argentina’s loveliest restaurants having not one, but TWO $100 bottles of Pulenta’s Reserve Malbec–possibly the best money I’ve ever spent. Right next to the $200 roller blades I saved up to buy in the 7th grade, of course.

So now I’m spoiled.

And while I don’t run around buying $100 bottles of wine every day, it’s interesting (read: disastrous) how now, a $50 bottle of wine seems almost…inexpensive.

Sort of like when you walk into a store and see a tee-shirt that costs $100–you’re thinking, “Yeah, okay. Who pays that for a tee-shirt?”

So you mosey around the store some more, check out some chick’s ass, and then come across a $50 tee-shirt.

And then… it happens.

All the sudden you sort of feel like it’s a good deal. Because now, $50 seems inexpensive. But is it really inexpensive? No. It’s still expensive. It’s just relatively not.

 

And THAT’S what I wanted to say to you today as you’re rearranging your offerings for 2013.

Pricing is relative. Fees are relative. The cost of everything is relative. And that includes what you’re selling.

Relative to your competitors’ offerings, yes.

But more importantly?

Relative to your own offerings.

Had you walked into that store and saw the $50 tee shirt as the most expensive, you might still view that as being too expensive. But because you had something more expensive to compare it to, you use that point of reference to make subsequent judgments about the cost of everything else.

As a result, you may find yourself buying a $50 tee-shirt that you may not have purchased under other conditions.

 

It’s called anchoring, and it’s very real.

And the reason it matters is this: Not just high-end tee-shirt stores do this. You should, too.

I always tell my clients to give their customers three purchasing options–one level at a higher price point than you expect to make on average, one that’s the number you’d be happy making per client, and one that’s your minimum survival fee per client.

Why?

Because you’ll find that most clients won’t want to “go overboard” by purchasing your most expensive, but they also won’t want the cheapest option, either. So most will opt for the middle road–which is why that needs to be the number you’ll be happy making per client.

And that middle road fee?

Will seem like a deal compared to what they’d have to spend for the most expensive option–which is a great thing, because now you’ve both won.

However.

Leave ‘em with just a mid-level and a less expensive one? And you’ll find they choose the less expensive one more often.

And then you’ve both lost out.

And losing sucks.

Just ask the kids I dusted once upon a time with those sweet, sweet roller blades.

 

 

 

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  • http://rosiemedia.com/ Rosie Taylor

    Talk about a wake up call… thanks for the reminder on anchoring. I remember reading about that in Robert Cialdini’s book and of course I didn’t execute on it. Dang…

  • http://www.facebook.com/joyeauxboardman Joy Boardman

    In Argentina the best Malbec is about $3. According to my good friend from Argentina. And Malbec is amazing!!

    • http://www.themiddlefingerproject.org/ Ash Ambirge

      Yes! This is true. I live in Chile part-time and travel to Argentina often; both places have incredibly low prices for wine, and it’s as common at lunchtime as is the bread basket! :)

  • http://www.facebook.com/joyeauxboardman Joy Boardman

    Thank you for this excellent reminder and it works every time!!

  • http://www.jenvertanen.com/ Jen V. :: Biz Strategist

    So so true! I know I’m a sucker for the middle offering all. the. time. And I’m sipping a delicious red blend (mostly zin) at the moment…we’ve worked our way up to thinking $25 bottles taste pretty damn fine, lol. As a result, our 2013 budgeting now includes a wine line item because we can no longer “hide” the amount we spend on wine! We’ve also decided, though, that we like it that way and why the hell do we work if not to enjoy?

    • http://www.themiddlefingerproject.org/ Ash Ambirge

      I love that, though! My budget includes random hotel stays at pretty places IN COUNTRY–just because I love the luxury once a month or so. Nice way to get out of your head and have a mini vacation–even when you can’t go far. :)

  • http://twitter.com/sailorscorpio Meredith S

    I just sat up straighter, look around my room a bit in that “why the FUCK didn’t I think of that before?!” sort of way, and decided you’re a fucking genius! May I remind you that you’re invited to my 30th Birthday Bash? The day before — the Farewell to 29 on the 29th — is going to be a wild day and night of partying the 20s out of my system, you know. ;) The 30th on the 30th will be a bit more pinky-out-classy, but it’s basically two whole days of partying. And the area around Chattanooga is kind of like a foreign country when you’re from “Up North” like me. (Yes, South Florida is still “Up North” — we were all from NY and NJ and places like that! ;D)

    • http://www.themiddlefingerproject.org/ Ash Ambirge

      Why THANK YOU for the lovely invitation. But you wouldn’t want me at your party; I’d trip and spill wine on at least 4 of your guests. :)

  • NikkiGroom

    This is SO true. I now have three offerings and the “middle” one . . . the 5 pages of copy in one week . . . is consistently generating the most interest. More sage advice from Miss Ambirge. Muah! xoxo

    • http://www.themiddlefingerproject.org/ Ash Ambirge

      So glad to hear it, Groom!

  • http://www.romanceneverdies.com/ Grace Pamer

    I like isle 7 a lot. I’ve moved over to Ibiza and am getting to sample a lot of these wines first hand. Not seen the old Italian man singing the bottle labels but I’ll keep an eye out.

    I definitely agree on the pricing plan. That’s what I tend to do with clients. It ensures I have enough income to do a good job for them and makes them also feel like they’ve got the best deal.

    Thanks to Kira Sabin for letting me know about this blog. Happy new year in 2013 Ashley!

    Big love
    Grace

    • http://www.themiddlefingerproject.org/ Ash Ambirge

      Go Grace! I haven’t gotten to Ibiza yet, but you better believe it’s on the list. Sort of makes me want to put on a big, floppy hat and pretend to be someone important, as I float around Spain. Ha.

  • rona

    hey u in isle 7… smile u’r on candid camera. any more ‘behind closed doors’ offerings this year by new or old name? i hope to make u proud this year. stepping on my fears one by one. maybe i should mix them all in a trash bag once and for all heave them out the window. not a bad idea. beaming u love & all good gifts to fill out the new year. all 365. plus, i definitely add points for no jail. definitely at least 10. love…

    • http://www.themiddlefingerproject.org/ Ash Ambirge

      You DEFINITELY add points for no jail this year! If I could name any of our crew in the copywriting workshop who would land themselves there, it’d certainly be you and the boys. You know this. As for Behind Closed Doors – I will be doing a cool new version of it, but with a whole new, much more useful spin. Keep your eyes peeled! Wink.

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