Day: September 20, 2017

Things Went Terribly, Horribly Wrong and Now My Client or Customer Wants…A REFUND. (#FML, WHAT DO I DO?)

THANK VODKA this isn’t going to happen a lot (because I know you, and I know you’re excellent at what you do) but every once in a while you’ll start a project with a client who is literally from Mars, or you’ll get that scammer asshat who buys your digital product and then requests a refund immediately (I love these guys) and you’re going to have to figure out what to do. Should I give them a refund? Should I