The Blog

689

READS

How to Introduce Yourself at a Dinner Party Like a Cool-As-A-Cucumber BALLER

“So, what do you do?” These are the words WE ALL DREAD, FAM. Even professional communicators—cough cough—who work online and write inappropriate blog posts and whose job titles can’t easily be corralled onto some adorable fucktard pin. This past week, however, I had the opportunity to reflect on the personal intro more than ever when I found myself at not […]

In: Business 101, Communication, Hard Stuff,

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770

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“It’s Too Dangerous to Travel.” (And Other Hard Conversations I Had While Driving Through Rural America.)

“It’s too dangerous.” Three little words I kept hearing over and over again when I visited the United States this fall. At dinner tables from Boston to Philadelphia, and everywhere in between—specifically many rural towns, as I was in search of autumn—we would talk about where I live in Costa Rica. How I had spent […]

In: Communication, Finding Your Voice, Hard Stuff,

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652

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How to (Naturally!) Transition Into a Good-Natured Sales Pitch Over The Phone—Without Seeming Like a Total Greedy, Awkward, Weirdo Troll

It’s the moment you’ve been dreading. You’re there, on the phone. It’s almost time to wrap up. There’s THE awkward silence. You know you’re suppose to try and sell them some kind of 3-month package—or some other salesy bullshit—but how do you transition the godforsaken conversation?! This is so not natural for you. The whole […]

In: Clients, Communication, Selling,

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2,168

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The One Line Script That Will Help You Raise Your Rates Without Sweating, Swearing or Sounding Like a Greedy, No-Good, Finger-Licking Arse

When I worked in magazine advertising sales, every year we were sent a copy of the new rate cards from corporate. And every year, we account executives would then proceed to send an email to our clients that would say: “Hey, Janey-babe! Here’s the new 2018 rate card for your records.” It wasn’t personal. Nor […]

In: Clients, Communication, Money Talk,

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