• The Internet Changed The Rules of Work Forever

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ON THE BLOG

Freedom from the overwhelm: It’s a thing, and it’s possible. I shit you not.

In: Business 101, Productivity, Success

The other day my project manager and I were talking about a project I really wanted to work on. Doing so, however, would require me to show up every single week at the same time. “Are you sure you want to commit to that?” she said, hesitantly. “Think freedom.” I didn’t even have to consider my response. “Giving myself a schedule is the only way I am free,” I said. “It means that the rest of my time is really

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“Getting On the Phone With Clients Makes Me Want to Projectile VOMIT”

In: Clients, Communication, Confidence, Hard Stuff, Selling

“Let’s hop on a call” strikes VAMPIRE-LIKE-TERROR into the heart of new business owners and experienced ones alike. When I to a survey asking why, here were some of the answers: Just puhleezze buy it…don’t make me ask!! The first 10 seconds are so awkward! I hate small talk but never know how to start the conversation right. I want to sound like a girl with brains and someone to be reckoned with—but I have no idea how. I hate

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The Hot Dog Theory of Money (And How to Ask For It With Ease)

In: Business 101, Clients, Communication, Confidence, Selling

I have a theory about money, and it goes like this: If you were selling hot dogs at a hot dog stand, and some guy walked up and asked you how much a hot dog cost, would you hem and haw and say to the guy: “Uh, well, let me see…usssssuually I charge between one dollar and three dollars-ish—yeah, that’s right—but since this is your first time buying a hot dog from me, I’m happy to work with you on

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How to Engineer an Effective Bribe—And Get the World to Do What You Want

In: Business 101, Marketing, Selling

Think about what makes for a great bribe. If you swing by the makeup counter at Nordstrom’s and the sales associate tells you that if you spend $100, she’s going to—drum roll—“give you something special,” that makes for a terrible bribe, because “something special” could be a used Q-Tip, for all we know, and if we don’t know what it is, we can’t want it. Similarly, if you found yourself face-to-face with a dirty cop in rural Nevada, you probably

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It Is a Tragedy, To Spend So Many Hours Working, and Have None of Them Matter to You.

In: Hard Stuff, Life, Success

It is a tragedy, to spend so many hours working, and have none of them matter to you. Why would we ever do this? Why wouldn’t we do something we care about, fiercely? Maybe we just aren’t sure what that is. Maybe that’s the real problem.

There’s a Modern Trick to Getting What You Want, These Days. Shhhh. Come Closer, I’ll Tell You What It Is.

In: Creating, Life, Success, Writing

What if I told you I was giving you your very own daily column, where you could write about anything you wanted? What if I told you I was giving you your own TV show, where you’d be the star? What if I told you I was putting you on the radio, where you could talk about the things that mattered to you every week? And what if I told you that we were going to do fancy photo shoots,

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My Favorite Line for Handling Angry People With Dignity + Grace

In: Clients, Communication, Confidence, Hard Stuff

“Why don’t you tell me what you think would be appropriate?” Useful language for handling complex situations like: A customer is unsatisfied. An employee is complaining. A friend is upset. Your sister is angry you don’t see her enough. A gorgeous Italian man is holding a very serious grudge because you denied his advances as you pranced into the sunset before you realized you were very, very stupid, and now you’re begging his forgiveness. (Torturous, I am sure.) Most of

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Own Your Edge

In: Branding, Creating, Success

Checking into a hotel can be a nightmare. Long s. Tourists in hiking shoes. That bald guy pounding a beer. (At least, this was the scholarly scene I witnessed yesterday.) (Just kidding, I rooted him on.) But hotels are reticent to replace humans with technology, because they fear they’ll be sacrificing “the personal touch.” Do you know how many times I arrive to a hotel and wish I could just swipe my passport at a kiosk, like I do at the

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BOOK

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you need GUTS.

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THE COMMUNITY

Because doing it alone is masturbation at best.

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THE PROGRAM

A business development program for new boss babes.

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