The Blog

289

READS

Taking Time Off for the Holidays but HAVEN’T TOLD YOUR CLIENTS? Here’s a Proven Script You Can Use (That Won’t Put Anyone’s Undies in a Bunch)

Last week I gave you a savage script for what to say when you want to raise your rates come the New Year—without seeming like a total grabby, greedy, ungrateful weirdo. But guess what? This fun train’s just begun, because this week, YOU GET ANUTHAAA ONEEEE. It’s the middle of December, my friend, and that […]

In: Communication Skills

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822

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How to Introduce Yourself at a Dinner Party Like a Cool-As-A-Cucumber BALLER

“So, what do you do?” These are the words WE ALL DREAD, FAM. Even professional communicators—cough cough—who work online and write inappropriate blog posts and whose job titles can’t easily be corralled onto some adorable fucktard pin. This past week, however, I had the opportunity to reflect on the personal intro more than ever when I found myself at not […]

In: Communication Skills

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692

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How to (Naturally!) Transition Into a Good-Natured Sales Pitch Over The Phone—Without Seeming Like a Total Greedy, Awkward, Weirdo Troll

It’s the moment you’ve been dreading. You’re there, on the phone. It’s almost time to wrap up. There’s THE awkward silence. You know you’re suppose to try and sell them some kind of 3-month package—or some other salesy bullshit—but how do you transition the godforsaken conversation?! This is so not natural for you. The whole thing […]

In: Communication Skills

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2,232

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The One Line Script That Will Help You Raise Your Rates Without Sweating, Swearing or Sounding Like a Greedy, No-Good, Finger-Licking Arse

When I worked in magazine advertising sales, every year we were sent a copy of the new rate cards from corporate. And every year, we account executives would then proceed to send an email to our clients that would say: “Hey, Janey-babe! Here’s this year’s new rate card for your records.” It wasn’t personal. Nor […]

In: Communication Skills

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707

READS

“…Is There Any Movement On The Price?”

Her name was A. She had funk to her; style. She was a bohemian turned business woman, and a proper English girl, at heart. She was tall, self-assured, and the kind of woman who refreshingly said, “no thanks” without worrying about hurting your feelings. No thanks, I don’t drink. No thanks, I’ve got to get […]

In: Communication Skills

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