ASH AMBIRGE

Author, CEO & Founder

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$5 Discount or $5 Surcharge?

In: How to Sell Yourself

Would you rather get a $5 discount or receive a $5 surcharge?

It’s the same change in price, just framed differently—and yet, I bet even the word “surcharge” just had you up in arms. LISTEN HERE, AT&T!!!!!!!!!!!

That’s because humans are reeeeepulsed by the idea of losing something we already have. It makes us hangry. Emotional. Angsty.

This is why there are so many free trials of all the things. Not because they’re giving you something out of the goodness of their heart (HAHAHAHAHA people are good?), but because those companies are betting on the fact that you will fall in love with them, use the software, and take ownership over the product and then—uh oh—thirty days later, they threaten to take it away.

You don’t want to lose what you already had.
But you wouldn’t care so much, if you never had it in the first place.

This isn’t bad—it’s just human nature.

But what do you think this means for that offer you’re making?
For that bonus you’re adding?
For that proposal you’re sending?

Give, give, give all you want—

—but you better damn well remember to take it away.

Apr 18

2013

Don’t Beg for Business. Command It.

Apr 18, 2013

Bring me to your granny’s birthday party, and I’m sweet as a lemon square. (My favorite.) Bring me to meet the parents, and I’ll bust out the pearls. Bring me anywhere, and you’ll get sweet, demure Ashley. But bring me to a board room? And it’s shark time. If you’re like most people, the mere […]

In: How to Sell Yourself

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Dec 9

2014

Running a Holiday Sale? Memorize This by Heart.

Dec 9, 2014

So the other day I’m Christmas shopping here in Costa Rica, which is automatically hilarious because, first of all, because they spell “Ho Ho Ho!” like “Jo Jo Jo!” which never gets less funny, and second, because Santa was dressed in a royal blue suit. (I still haven’t decided if this is posh or ridiculous, […]

In: How to Sell Yourself

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Jun 26

2014

Is It Annoying to Buy From You?

Jun 26, 2014

Everybody loves shopping, right? (Except maybe Ben Stein—imagine that guy in Kohl’s, or worse, going down a water slide. Two words: man thong.) You know who else loves shopping? The people who are looking for your services and products. There’s nothing like the high of thinking that you found it—the perfect photographer // vintage purse […]

In: How to Sell Yourself

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Aug 14

2013

Lots of Inquiries But No Sales? Help Is Here.

Aug 14, 2013

I get two questions all of the time: 1. How do I convert more email inquiries into actual customers & clients? (Who ideally have zero credit card limit and maybe even a mullet because wouldn’t that be fun?) 2. How do you manage to stay looking so young? Obviously no one really ever asks me […]

In: How to Sell Yourself

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Aug 28

2017

“Hire Me” versus “Listen To Me”

Aug 28, 2017

If you’re a freelancer, there are two different power dynamics: Hire me! Please hire me! I’m shitting my pants, over here, because I’m depending on you entirely and I’ll do anything it takes, even work for peanuts, because I need you to take mercyyyyy onnnnn meeeeee. Listen to me. I’m great at what I do, […]

In: How to Sell Yourself

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Dec 15

2011

List Your Prices (THE RIGHT WAY) (Calling All Photographers.) (Hedgehogs Welcome, Too.)

Dec 15, 2011

As an entrepreneur, sometimes you fall flat on your face. Figuratively–and, apparently, literally–namely when you’re traveling in the South of Chile pretending to be in better shape than you actually are while attempting to jump over pathetically small streams that you really should be able to fucking clear, but somehow, don’t, and manage to fall flat […]

In: How to Sell Yourself

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May 28

2012

Trailer Trash & Sex Appeal: The Trick to Selling MORE

May 28, 2012

To anyone and everyone selling something: Pay attention. The other day, I was having a conversation with a copywriting client who is building a business around teaching people how feel all sorts of hot and dynamite by eating raw. I said, “You mean like Crazy Sexy Diet?” And she said, “What’s that?” And I said, […]

In: How to Sell Yourself

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