ASH AMBIRGE

Author, CEO & Founder

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Resent Your Clients?

In: Client Nightmares

Too often you do things you shouldn't.

Because you worry that if you don't answer that email at 11pm, if you don't squeeze them in this week, if you don't work within their budget, if you don't do the extra round of revisions for free, if you don't accept their god damn Facebook request, there's going to be a consequence.

But there's a difference between doing what's best for your business.

And doing what's best for your guilty conscience.

Make sure you know which is which.

Nov 12

2012

Resent Your Clients?

Too often you do things you shouldn’t. Because you worry that if you don’t answer that email at 11pm, if you don’t squeeze them in this week, if you don’t work within their budget, if you don’t do the extra round of revisions for free, if you don’t accept their god damn Facebook request, there’s […]

In: Client Nightmares

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Nov 7

2013

How to Raise Your Rates (Without Pissing Anyone Off)

Money: Love making it. Hate asking for it. (Unless the Tooth Fairy’s involved, in which case it’s all PAY UP, ASSHOLE.) Money talk makes us sweaty and uncomfortable and fidgety—mostly because we’re all trying to pretend money “ain’t a thing” when, in reality, it is a thing, and it’s called shoes. But just because you’d rather talk […]

In: Client Nightmares

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Aug 8

2017

My Two-Word Trick for Getting Over the Hump When You Have ZERO Motivation to Work On That Awful Client Project and You Sorta Kinda Hate Life and Humans In General and SOMEBODY SAVE MEEEEEEEE

When you’re having trouble finding the motivation, reframe it. Back in the day when I was young and silly and wasn’t selective about the types of clients I was writing for (AND WE ALL KNOW HOW FAR THAT RABBIT HOLE GOES), I’d often find myself doing work I didn’t particularly want to be doing. Can […]

In: Client Nightmares

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May 22

2014

10 Phrases You Need to Eighty-Six From Client Emails…FOREVER.

Everybody worries about being nice these days. We tiptoe around our own words, soften everything we say, and generally ask permission to have our own opinion. But unfortunately, nice isn’t a selling point. People do business with competent people, with smart people, with successfully branded people, with interesting people, with creative people, and with people […]

In: Client Nightmares

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Jul 18

2012

The Secret to Avoiding Pain In The Ass Clients

If you’ve never had a Brazilian wax, I’m pretty sure you should try it. Not only will you feel supremely sexy, but you’ll also never complain again about stubbing your toe, jamming a finger, getting a paper cut, or getting violently smashed in the face with a crowbar. Compared to the pain of a Brazilian, […]

In: Client Nightmares

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May 5

2015

Ass-Scratching Business Conundrum: Is It Worth It to Go Out of Your Way…Or Not?

You know what’s really messed up? Internet connections. Here we are building these creepy little awesome robots that get injected INSIDE YOUR BODY to cure cancer….making camouflage suits inspired by the octopus that automatically read their environment and adapt to mimic their surroundings, and coming out with wireless electricity, for the love of Edison…but you […]

In: Client Nightmares

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Dec 3

2014

How to Say No To Your Clients Without Being a Bitch

I want to talk about managing clients today, because everybody seems to have a love/hate relationship with theirs, and my theory is that the hate part comes from one of two sources: Tightwads. (Don’t work with them.) Not knowing how to tell them to BACK OFF, HOMIE. Begin a slow clap if you’ve experienced this popular scenario: Client pays […]

In: Client Nightmares

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May 23

2017

You Don’t Have to Be an Asshole to Be an Authority

There’s a conflict between authority and earnestness. You want to be viewed as an expert…but you also want to be down-to-earth. You want people to respect you…but you also want to be relatable. You want to command high fees…but you also want to be accessible. Most people flip flop back and forth between these two […]

In: Client Nightmares

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