Author, CEO & Founder

Learn More >>

Turn Your Preferences Into Little Policies—And Your Stress Levels Will Thank the Shit Out of You

In: Clients, Communication, Hard Stuff,

Know the way you work best.

If you hate email, ask your clients to Vox you, instead.

If you hate being that accessible, ask them to set up a call.

If you never want to answer another Facebook message again, don’t.

If you don’t ever want to work another Monday in your life, design it into your schedule—and then stick to it.

One of the cool things about starting your own gig is that it really is your own.

Your policies, after all, are yours.

take the

25 DAYS TO $100K

Freelancer Challenge now!

Calibrate your freelance business to reach $100K this year just by making one small adjustment every day for twenty-five days. Enter your email to get started!

It's 100% free, just like the tears you wept over Ryan Gosling in The Notebook.



21 Must-Memorize Responses for Clients Who Play Bad Kitty

Last week, I gave you three must-have client scripts to gracefully navigate the holidays. But why stop there? Awkward client conversations will always happen, whether you’re jingling bells atop a mistletoe-adorned dumpster or…fatefully not. ALAS. Here are 21 responses you’ll want to memorize the next time your (well-meaning) client balks at your prices, ignores your deadlines, […]

In: Clients,




The One Line Script That Will Help You Raise Your Rates Without Sweating, Swearing or Sounding Like a Greedy, No-Good, Finger-Licking Arse

When I worked in magazine advertising sales, every year we were sent a copy of the new rate cards from corporate. And every year, we account executives would then proceed to send an email to our clients that would say: “Hey, Janey-babe! Here’s the new 2018 rate card for your records.” It wasn’t personal. Nor […]

In: Clients, Communication, Money Talk,


How to become an unf*ckwithable freelancer

What does it mean to be unf*ckwithable? View the 10 commandments >>



Click here to tell me what *you* think + let your ideas be seen naked—and then sign your name on our wall of wonder.